Tech support loses it
27 Jul 07 Filed in:Software


At least the client spoke to a tech with spirit and life in him. Can't say the same for the average Joe, I mean Brad, on the end of Indian Dell phone support.
What surprised me most about the featured complaint was that it ocurred in 2004. I don't recall outsourcing being a contentious issue back then. Times and jobs must be a-changing. Ironically, as more "Americans" of mexican origin work in the fields, so more Indians leave the land and go work in service centers in the city. A sign of the future world order perhaps?
Menwhile, Brad from Delhi, pull your finger out and be thankful that you have some support of your own out there. Was this article sponsored by Dell?
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